“Kelly’s distinguished herself in her many years with us by encompassing so many of the leadership attributes we all strive for. In particular, she has a great sense for taking care of the customer. She is a true servant leader who has a tremendous track record of success.”

-Erik Nordstrom, Vice President Nordstrom, Inc.

“Her working with us at Pottery Barn and Pottery Barn Kids has been so great for our teams. Kelly helped us develop and manage our pilot program, Management Academy. The evaluations after the training were excellent and we are looking very forward to Kelly taking the training to an even higher level by including floor leadership. She is a true expert on service and sales training.”

-Vicki McWilliams, Senior Vice President, Pottery Barn and Pottery Barn Kids

“Kelly Carpenter’s impact was felt day one! She is an amazing lady with endless energy and she has a true passion for service. In the first 6 months she has taken Nugget Markets further in its quest for World Class Service than I could have possibly hoped or imagined. Our total Company sales trend has increased 5% over the previous 6 month trend. Kelly’s “buy-in” with the management team, as well as our front-line associates has been flawless. She can challenge the expectations in a firm yet subtle way. She is a true professional.”

-Eric Stille, President/CEO, Nugget Markets Inc.